Frequently Asked Questions

Click and collect

How it works

Once you add your item/s to your shopping cart and check out, just select the depo you would like to collect it from in the delivery options.

How long will Click & Collect take to arrive at my selected depo?

We will contact you by text, email, or phone call when your order is ready to collect. In some cases orders will need to be fulfilled from locations other than your chosen depo – but generally, you can expect to pick up your order that afternoon.

Pick up Depo Locations

  • Auckland – Albany, and Mangere
  • Whangarei
  • Wellington – Petone
  • Palmerston North
  • Hamilton – Burbush
  • Tauranga – Local store, installation available here
  • Christchurch – Wigram
  • Nelson
  • Dunedin – Dunedin Central

Fast Delivery

Want it delivered?  No problem, our delivery option is for you.

We know your time is important and getting to our store or your local depo can sometimes be inconvenient. That is why we have a fast delivery option.

What does it cost?

Free to all Urban areas.  A flat rate of $20 to Rural areas.

How long will it take for my battery to arrive?

Generally, your battery will arrive 1-2 days from the time your order is dispatched (sometimes it will arrive the same day). *

*Please note the above applies to Urban areas, for Rural areas please allow an extra 1 to 2 days.

Easy Returns

We want you to be happy with your purchases.

If you find you have purchased the wrong item we can either offer you an exchange or refund based on the circumstances of your purchase.

Just give us a call at 0800BATS4U or email batthouse@xtra.co.nz

Quality batteries at a good price

At the Battery Warehouse, we pride ourselves on providing you with quality products that are well researched and tested, with proven reliability in New Zealand’s varied climate.

Our battery brands are chosen for their supreme performance and reliability.  They offer things like longer life, less corrosion, and lower cost of ownership.  All things you want from your battery.

We stand by our products and our staff are here to provide any technical advice or after-sales service you may need.

Quality batteries at a good price

At the Battery Warehouse we pride ourselves on providing you with quality products that are well researched and tested, with proven reliability in New Zealand’s varied climate.

Our battery brands are chosen for their supreme performance and reliability.  They offer things like longer life, less corrosion and lower cost of ownership.  All things you want from your battery.

We stand by our products and our staff are here to provide any technical advice or after sales service you may need.