Return Policy

Shop with confidence at the Battery Warehouse knowing you can easily return or exchange your items.

We want you to be happy with your purchases so in addition to your statutory rights as a consumer we are pleased to offer change of mind returns or exchanges. The following change of mind timeframes apply:

• Online 14 days from date of delivery
• Instore 14 days from date of purchase

Merchandise returned for change of mind within the above timeframes can be returned for an exchange or full refund (less freight if applicable) subject to the following conditions:

• Proof of purchase is accompanied with the returned merchandise;
• The merchandise is unused and in its original condition

Need to arrange an exchange or return?  Just give us a call at 0800BATS4U or email batthouse@xtra.co.nz